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More process reliability in carmaking

Handling 30,000 maintenance and operating supplies

Industry: Automotive industry, BMW AG, Leipzig plant, Germany

Reliable logistics comes first. The joy of driving second. The BMW Group wanted to optimize in-house maintenance logistics at its automotive plant in Leipzig. It was looking for an experienced partner - one who would store, transport and perform requirements planning for technical materials, chemicals and other operating supplies. And its requirements were just as demanding as its cars:

The Group required 100% inventory accuracy with tight response times to prevent slowdowns in production. That meant components had to be ready within a few minutes of the requisition.

The bottom line

Infraserv Logistics has seamlessly integrated its interdisciplinary services with the customer's processes, drawing on its vast process competence to make them more efficient and reliable. Not an easy task considering how much flexibility was needed to handle such things as peak periods.

Infraserv Höchst's services

• Putting away and pulling maintenance and operating supplies (including ancillary processes) through a central warehouse and several satellite warehouses
• Operating an oil and chemicals warehouse, putaway, pulling and ancillary processes
• Issuing tools
• Internal transports
• IT system: SAP

Timeframe
• Start of operations in January 2004