Laboratory services – free up time for what matters most

Infraserv laboratory services – far more than just facility management

Laboratories are among the most complex areas of your business, requiring a wide range of capabilities – from proper chemical and hazardous substance handling to legally compliant health and safety regimens, supply and inventory management, logistics, waste disposal, maintenance, and IT infrastructure. All these processes are tightly interconnected and have to run smoothly. The side effect? Administrative and organizational tasks often distract from the lab’s true purpose: research.

“Material shortages can disrupt lab research just as much as technical failures or skilled personnel shortages. Outsourcing tasks to external lab experts helps streamline research and avoid costly workflow interruptions.”

Outsourcing lab services? Customized lab service packages with Infraserv

It was long believed that lab processes were too tightly intertwined to separate out individual areas and run them differently. But now, it’s clear that research reaps benefits when specialists don’t have to manage all the peripheral tasks. Non-research activities – like restocking supplies, cleaning lab equipment, or maintaining databases – can be confidently handed off to experienced lab support staff.

Infraserv Höchst has developed a practical service offering for labs as part of its extensive facility management portfolio. These services help companies simplify lab processes, reduce costs, and focus more on research.

This program is built on Infraserv Höchst’s deep lab experience operating Industriepark Höchst and working with companies in the chemical and pharmaceutical industries.

As planners and operators of a vast and diverse portfolio of laboratories throughout Germany, we speak your language and can support you in every phase of your lab’s lifecycle – even in regulated environments.

Dr. Christoph Alt, Infraserv Höchst

Enabling excellence: Comprehensive service portfolio from a network of experts

As a versatile partner to the chemical and pharmaceutical industries, Infraserv Höchst offers lab services across 10 key areas:

1. Consulting and support

24/7 on-call service, on-site teams, partial operational responsibility

2. Legally compliant and fail-safe facility operations

Energy management, electrical systems oversight

3. On-site teams

Building automation, technical systems, regulatory management, safety and security, fire protection, brownfield management

4. Procurement

Inventory and usage tracking of lab materials, logistics

5. Supply and disposal

Supply and disposal of substances, collection and disposal of residual substances and hazardous waste, cleaning services, sample redistribution in emergencies

6. Lab maintenancev

Lab equipment testing, installation, calibration, coordination of daily lab services, in-house glass workshop with delivery service

7. Lab processes

Full or partial workflow management, filling and labeling services, pipette management, compressed gas cylinder and chemical storage, animal lab management

8. Quality management

Test equipment monitoring, equipment management and inventory, risk assessments and analyses, hazardous substance registers, compliance with GMP standards and MOC implementation pursuant to the customer’s processes

9. Training and education

Safety, GMP/ADR, equipment, recruitment and training of chemical technicians, lab technicians, and chemical engineers

10. HSE and environmental protection

Environmental monitoring and analytical services, workplace pollutant measurements, provision of OSH specialists

“Thanks to their extensive work with companies at Industriepark Höchst, Infraserv’s lab experts are highly familiar with the typical workflows in chemical and pharmaceutical labs. This expertise allows them to craft a lab service package that is perfectly tailored to your specific needs.”

The lab – an integral part of your business structure

Quality assurance. That’s why Infraserv Höchst’s lab services can be individually and flexibly enhanced with a wide range of practical, experience-based solutions. This is made possible through close interdisciplinary collaboration among our large team of seasoned service specialists from the following areas:

  • Facility management
  • Environmental protection
  • Utilities
  • Waste and wastewater management
  • Process safety
  • Health and safety